FAQs
Shipping & Studio Notes
Each Wee Haven Lull piece is prepared slowly and with intention.
Orders usually leave the studio within five business days, allowing time for careful wrapping and final checks.
Because many works are delicate and handmade, this preparation time is part of the process.
Delivery & Tracking
Orders are shipped through FEDEX, and a tracking number is emailed once your parcel is on its way.
Please allow up to 48 hours for tracking updates to appear after shipment.
Estimated Delivery Times
International Orders
Most orders arrive in approximately 3–10 business days depending on country and customs processing.
Customs duties or import fees may apply and are determined by your local authorities.
Packaging, Care & Insurance
All orders are packed with great care, but postal handling is beyond my control once shipped.
All orders insured.
Commissions & Custom Work
I would love to know what you have in mind!
Shop Updates & Availability
Wee Haven Lull releases are limited!
Sign up to my customer list to know first when new creations are added to the shop.
Gifts & Combined Orders
Orders may be shipped directly to another recipient, and a handwritten note can be included upon request by email to tinybellsoftheprairie@gmail.com
If you place multiple orders, I’m happy to combine them and refund excess shipping when possible. Please email to confirm.
Returns
Returns are accepted only for select items and must be in original condition.
Custom pieces, commissions, and wholesale orders are final sale.
Privacy
All customer information is securely handled and used solely to fulfill orders.